Mon–Fri 08:00–18:30  ·  Out-of-hours desk available for ferry & air arrivals +44 (0)1394 000 000
Customs brokers & freight forwarders

Customs clearance and freight forwarding for UK importers and exporters.

Halford & Marsh files declarations through CDS, arranges sea, air and road movements in and out of Great Britain, and acts as a named broker for clients shipping through Felixstowe, Dover and the Channel Tunnel. Established 1987.

Est. 1987Trading 39 years
AEO-FHMRC authorised
47,213Entries filed in 2024
BIFA MemberNo. 11842
3 UK officesFelixstowe, Dover, Manchester

What the firm does

Six principal services

Post-Brexit customs: the position today

Updated Q2 2026

CDS replaces CHIEF

HMRC completed the migration from CHIEF to the Customs Declaration Service in March 2024. All import and export declarations are now filed on CDS. Rejections are commonly caused by inconsistent valuation method codes or missing additional procedure codes. The firm files exclusively through CDS via accredited software.

Rules of origin under the TCA

Zero-tariff trade between the UK and EU under the Trade and Cooperation Agreement is conditional on goods meeting the agreed origin rules. A Statement on Origin or Importer’s Knowledge must be held and produced on request. The firm reviews bills of materials against the relevant product-specific rule.

Border Target Operating Model

The Border Target Operating Model introduced staged controls on SPS goods entering Great Britain from the EU through 2024. Documentary, identity and physical checks now apply at Border Control Posts including Sevington and Holyhead. Importers should pre-notify on IPAFFS and consign through approved routings.

Trade routes and origins covered

Indicative routings

The firm has handled clearances on the following trade routes. Where a particular origin or destination is not listed, please contact the relevant office for an assessment.

Europe (post-TCA)

  • RotterdamNL
  • AntwerpBE
  • HamburgDE
  • Le HavreFR
  • Calais & CoquellesFR
  • BilbaoES
  • Genoa & LivornoIT
  • GdanskPL

Far East

  • ShanghaiCN
  • NingboCN
  • ShenzhenCN
  • Hong KongHK
  • BusanKR
  • YokohamaJP
  • SingaporeSG
  • Ho Chi Minh CityVN

Indian Subcontinent

  • MundraIN
  • Nhava ShevaIN
  • ChennaiIN
  • KolkataIN
  • KarachiPK
  • ColomboLK
  • ChittagongBD
  • Dhaka (air)BD

Americas & Rest of World

  • New York / NewarkUS
  • Los Angeles / LBUS
  • SavannahUS
  • MontrealCA
  • SantosBR
  • Jebel AliAE
  • DurbanZA
  • SydneyAU

Why importers and exporters appoint Halford & Marsh

In brief
01

A named broker on every file

Each client account is held by a named broker who carries the file from first declaration through to closure. Staff turnover is low. Twelve brokers have been with the firm for more than ten years.

02

Direct and indirect representation

Where a client has its own deferment account, the firm acts as direct representative. Where the firm’s account is used, indirect representation is offered under a standing authority.

03

Same-day clearance, standard

Documents received before 14:00 are filed the same working day. Inventory-linked entries at Felixstowe are typically released within 90 minutes of physical arrival, subject to HMRC route.

04

Held to HMRC standards

AEO-F authorised since 2010. Files are prepared and retained to the four-year statutory standard. Internal audits are conducted twice yearly against the AEO criteria.

05

Plain invoicing

Fees are charged per entry, with a published schedule. Disbursements (duty, VAT, port charges) are itemised and supported by the corresponding HMRC and port documents.

06

BIFA Standard Trading Conditions

All work is undertaken under the BIFA Standard Trading Conditions 2021. The firm carries professional indemnity cover of £10m and freight liability cover under SLI policy.

From clients of the firm

References on request
“Halford & Marsh have handled our entries at Felixstowe for fourteen years. After the move to CDS we did not have a single rejection in the first quarter. That tells you what you need to know.”
D. Hartwell, Finance Director · Suffolk-based importer of garden machinery
“We moved to the firm in 2021 after a poor experience with a larger forwarder. Every shipment is handled by the same broker. Invoices are itemised and reconcile to the C79 without exception.”
S. Patel, Operations Manager · Manchester-based textile importer
“The firm conducted our AEO-F gap analysis and was present at the HMRC site visit. We were granted authorisation at first application.”
M. Coleman, Group Compliance Officer · Kent-based exporter
“A small thing, but the duty deferment statements arrive itemised by entry rather than as a single figure. It has saved our finance team about a day a month in reconciliation.”
J. Burrows, FD · Midlands-based industrial supplies group

Recent notices

For information of clients
DateNoticeReference
11 May 2026Felixstowe Berths 8–9 closed for crane works, 14–16 May. Diversions to Tilbury for sailings on Maersk Sealand service.N/2026/041
28 Apr 2026HMRC publishes revised Method 4 valuation guidance for related-party transactions. Existing files under review.N/2026/038
02 Apr 2026BTOM physical-check rates increased for Category 2 SPS goods from EU origins. Pre-notify on IPAFFS at least 4 hours before arrival.N/2026/031
17 Mar 2026Duty deferment statements for March issued by close of business 14 April. Direct Debit recipients require no action.N/2026/024

Open an enquiry with the operations desk.

A named broker will respond within the working day. Same-day clearance available where documents are in order.

Request a quotation   Telephone +44 (0)1394 000 000